NEW research suggests that Britons are not getting the broadbandservices they are purchasing.
Ofcom's analysis of broadband speeds in the UK shows that, forsome services, 97% of consumers are not getting the advertisedspeed.
It also shows a growing gap between the claims internet serviceproviders are making for broadband and the speed being delivered.Ofcom is now revamping the code of conduct for providers and askingfor changes to how broadband is sold.
The survey shows that the average residential broadband speed inthe UK has risen in the last 12 months from 4.1megabits per second(Mbps) to 5.2mbps.
The report also reveals the changing nature of UK broadband. Now65% of UK homes have fixed line broadband and 24% of those users areon services sold as being able to support 10mbps or more.
Unveiling the figures, Ed Richards, chief executive of Ofcom,said the survey revealed a "growing gap" between what people weresold and the reality of their broadband service.
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